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Game Issues: BEFORE YOU POST!

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Dear Fuwanovel readers,

You may use this forum to ask for tech support with your legally bought Visual Novels, fan translation patches, or hooking tools for reading and machine translation.


Aaeru: "We do help with troubleshooting but I want to mention that (practically) none of us are IT professionals, and that we do it out of our free time. Many of us do work full-time or go to school, or both. So we ask that you help respect us, and our fun-time, too, by doing the following things before posting:"

  1.
Please make sure you have set your System Non-Unicode Region to Japan (aka system locale). It is required by MANY games. Here is a link to a guide on how to change to Japan system locale: link.

  2. Please don't ask for support for licensed Visual Novels. If you bought the game in English, you can get technical support from the retailer, and if not, please look for support wherever you got it, as we won't be offering support for licensed Visual Novels.

  • The following thread includes support pages for most Visual Novel online retailers:

  3. Please search this technical help forum for the game you are experiencing issues with. Chances are what you are struggling with has already been answered. Just type the name of the game and select to search "this forum".

  • In order to make the issue clearer and searching easier, the title of your thread may be changed.

 

Here are a few things you can do before posting to try and fix the issue, you will probably be asked to try this anyway. Many of the usual issues can be solved this way.
 

  • Change you computer to Japan system locale.
  • For Japanese games you might have to change your date and time format to Japanese.
  • Reboot your computer.
  • Try to run the game as an administrator.
  • Check the permissions of the folder containing the game (properties -> make sure 'read only' is unchecked).
  • Temporarily disable your anti-virus.
  • Check if your antivirus has quarantined game files.
  • If the patch you downloaded includes a Readme from the Translation team, READ IT. Known issues are often handled there.


If you still experience issues, please post in this forum and make sure to state the following:

Quote
Are you running your computer with Japan system locale? (link to instructions): Yes/No
Game Name:
Description of Problem:
Your Operating System:
Is your Operating System 64 or 32 bit?
What did you already try? (Uninstall/Reinstall, Re-download, Run as admin, etc):

 

You can also try to follow Cybersteel's instructions.

One last thing: we would be grateful if you could tell us when your game ends up working and how you made it work.
That will help people who are struggling with the same issue.

 

 

Edited by Mr Poltroon

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IN CASE YOU MISSED IT IN THE ABOVE POST, PLEASE FOLLOW THESE INTSTRUCTIONS TO SET YOUR NON-UNICODE PROGRAM LANGUAGE LOCATION TO JAPANESE. THIS IS THE MOST BASIC STEP TO SOLVING VN PROBLEMS.

 

https://forums.fuwanovel.net/topic/1704-how-do-i-change-my-computer-to-japanese-system-locale/

 

Edited by Mr Poltroon

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