Hello there, I am also having a problem with VNR, but I suspect that it could also be caused by the fact that the VNR servers are down.
I am currently playing Omerta: Chinmoku no Okite using an ongoing community translation (so its not 100% translated)
Around 2 weeks ago upon playing a character route that was supposed to be fully translated, the community translations stopped appearing at some point and I tried removing the game from the springboard in an attempt to solve the problem, but when I try to re-add the game into the springboard, VNR says that it "does not find this game in online database". This does not happen the first time I added the game to the springboard.
A solution is much appreciated, but for the time being I'll keep an eye on the current server problems.