I faced a similar problem. As far as I understood the specialist's words, the installed program did not read this type of code. So it was necessary to crack the coding or buy another program. I am not very good at programming. Whenever I have problems or questions related to the computer, I ask for help from a specialist. I am willing to pay money for quality services. For example, I recently lost my bitcoins which I accumulated for half a year. I needed the help of professional hackers to restore them. Without their help, I would not have been able to cope with this problem.
